Terms & conditions


PRICING:  The prices quoted on V Tech SMT's most recent quotation and/or current website price supersede all previous prices and may change without notice. All prices are in Pounds Sterling unless otherwise stated. All prices are exclusive of VAT and carriage, and are subject to the following terms:

ORDERING OPTIONS: You may order online or submit a hard-copy Purchase Order:

1. Online Ordering:

                        Some products are available to purchase online at www.vtech-smt.co.uk


2. Hard Copy Orders :

If you are not able to place your order online, we will accept your hard-copy Purchase Order via EMAIL: sales@vtech-smt.co.uk or FAX 044 1786 813 998

SHIPPING AND HANDLING CHARGES: Shipments are ex-works. Shipments are not insured, but may be insured at the customers’ option and cost. Please let us know in writing at time of order if you wish your shipment insured. Products may ship from more than one location. Freight charges are based on weight AND volume. Within the United Kingdom items are shipped on a 2-day delivery. Goods to Europe are shipped via V Tech SMT’s carrier unless otherwise notified by the customer. Shipments to all other countries need to be arranged by the distributor.

INSURING YOUR SHIPMENT: You are responsible for your shipment once it leaves our warehouse. The buyer is responsible for uninsured lost or damaged shipments.

DAMAGE CLAIMS: V Tech SMT will not issue credit, or take responsibility for merchandise lost or damaged by the carrier.  V Tech SMT will assist customers in any reasonable manner to establish damage claims with common carriers.

SHORT SHIPMENT & PRICING CLAIMS: All claims pertaining to invoices (including short shipments, pricing discrepancies, freight charges, etc.) must be made in writing within 7 days of the invoice date.  Claims must include copy of original PO, PO number, invoice number, and invoice date.  V Tech SMT must approve all claims.

PAYMENT TERMS: Cash-with-order, MasterCard/Visa/Delta/Switch/Eurocard are accepted. Open accounts are set upon verification of credit. Open account terms are 30 days end of month. For accredited accounts within the UK, we accept payment by banker’s cheque in Sterling. We also accept payment by bank transfer.

Full bank account details can be obtained from V Tech SMT Ltd.

OWNERSHIP: The title of all goods shall remain with V Tech SMT Ltd until payment has been received in full.

CANCELATIONS : If a customer wishes to cancel an order this must be done so in writing. V Tech SMT keeps the right refuse cancellation of any order. Should V Tech SMT accept cancellation of an order, a cancellation charge may be applied. If cancellation applies to a bespoke/ custom product then the customer is reponsible for all manufacturing, design & set up costs (where applicable).

All linear dimensions are approximate. They can be expected to vary only to the extent within which they remain fit for general use. They have been measured using commercially available non-calibrated tape measures.

VAT: We will add VAT to all UK invoices at the rate applicable on the date of the invoice. Our VAT number is GB 682 7438 02.

GUARANTEE:   We guarantee our products are of the highest quality and meet all appropriate industry standards. V Tech SMT wants you to be confident with each product we produce. We make every effort to see to it that our products are of the highest quality and meet all appropriate recognized industry standards. Since we cannot guarantee that all products are applicable to all situations and that the data we provide from many sources is reliable and accurate for all situations, our lawyers want you to know that...

All statements, technical data, and recommendations contained herein are based upon tests we believe to be reliable. However, the accuracy or completeness thereof is not guaranteed. The proper and correct application of products and data is the responsibility of the user. The following is made in lieu of all warranties, expressed or implied:

V Tech SMT’s only obligation shall be to replace such quantity of the product proved to be defective. V Tech SMT shall not be liable for any injury, loss, or damage, direct or consequential, arising out of the use of or the inability to use the product. Before using, users shall determine the suitability of the product for their intended use, and users assume all risk and liability whatsoever in connection therewith.

No statement or recommendation not contained herein shall have any force or effect unless embodied in a written agreement signed by authorized officers of V Tech SMT.

The placement of your Purchase Order is your acceptance of the above Terms and Conditions.