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                                                                                                                                                                                          27th of March 2020

Dear Customer,

                         Firstly, I would like to thank you for your continued support during these uncertain times. It has been a difficult and trying week for all of us since the country’s immediate lockdown on Tuesday night and I wholeheartedly support the Government’s decision.

Secondly, please note that we will be closing the office until further notice as we have now completed all of the necessary steps to allow the office staff to work from home. All sales and purchasing staff will be contactable by email only, however, they will still be able to process orders and purchases. Thirdly, all warehouse staff have been sent home until further notice and the warehouse will only be operational on a skeleton staff basis during normal operating hours from Tuesday to Thursday. With that in mind, we implore you to only request very urgent or line stop stock for the next 2 weeks. This plan of action will then be reviewed after 2 weeks.

We hope you understand our current predicament and our decision to keep our staff safe.

Best Regards,



Ronnie Hetman

Managing Director 

Vtech SMT Ltd, Vision House, Throsk, Stirling, Scotland, FK7 7NP
Telephone: +44 (0) 1786 813999 | Fax: +44 (0) 1786 813998 | Email: